Support

Need a hand with a rental or a listing?

If you already have an account, the fastest route is inside the app — reservations, rentals, returns and service cases each have their own record with the people involved attached to it.

Sign in to your account Email support@equipmentoncall.com

We respond to email during business hours. We do not offer 24/7 phone support today.

Renters

Common renter questions

Owners

Need a hand with a rental or a listing?

Common renter questions

How do I book equipment?

Can equipment be delivered?

What happens if the equipment stops working?

How are deposits handled?

Can a business have multiple users?

What happens at return?

Common owner questions

How do I list equipment?

Who controls availability?

How do I get paid?

Can I require approval before a rental?

Can I offer delivery?

What happens if equipment has a problem during a rental?

Can rental companies list larger fleets?